{"id":385,"date":"2023-07-12T13:30:35","date_gmt":"2023-07-12T16:30:35","guid":{"rendered":"https:\/\/danielrobertomucheroni.siteup.dev\/?page_id=385"},"modified":"2025-09-15T06:39:43","modified_gmt":"2025-09-15T09:39:43","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/danielrobertomucheroni.siteup.dev\/pt\/politica-de-devolucao\/","title":{"rendered":"Pol\u00edtica de devolu\u00e7\u00e3o"},"content":{"rendered":"

DEVOLU\u00c7\u00d5ES<\/strong><\/p>\n

Tem 14 dias consecutivos para fazer a devolu\u00e7\u00e3o, contando desde a data de recebimento do pedido.
\nS\u00f3 produtos na embalagem original, selados e em perfeitas condi\u00e7\u00f5es ser\u00e3o aceites.
\n<\/span><\/p>\n

 <\/p>\n

PROCESSO DE DEVOLU\u00c7\u00c3O<\/strong><\/p>\n

Antes de devolver um produto, por favor contacte o nosso servi\u00e7o ao cliente e inform\u00e1-lo-emos como deve proceder.
\n<\/span>Em caso de devolu\u00e7\u00f5es por defeito, por favor contacte o nosso servi\u00e7o ao cliente nas 48 horas seguintes com as evid\u00eancias necess\u00e1rias. A nossa equipa vai avaliar a situa\u00e7\u00e3o e inform\u00e1-lo como proceder.<\/span><\/p>\n

Depois de receber as instru\u00e7\u00f5es, o cliente ser\u00e1 respons\u00e1vel pelo envio da devolu\u00e7\u00e3o para a seguinte morada:
\n<\/span>Ninpon
\n<\/span>Rua da Industria, 1 -1 dt
\n<\/span>3810-011 Santa Joana – Aveiro
\n<\/span>Portugal<\/span><\/p>\n

Por favor, note, o cliente ser\u00e1 respons\u00e1vel por todos os custos de devolu\u00e7\u00e3o, exceto em produtos com defeito. Neste caso, a Ninpon suporta os custos de envio.
\n<\/span>Aconselhamos o envio dos produtos atrav\u00e9s de um servi\u00e7o que permita o acompanhamento do estado da entrega. N\u00e3o podemos reembolsar produtos que n\u00e3o sejam recebidos por n\u00f3s.<\/span><\/p>\n

 <\/p>\n

REEMBOLSOS<\/strong><\/p>\n

Depois de receber a sua devolu\u00e7\u00e3o e inspecionar as condi\u00e7\u00f5es do produto, daremos in\u00edcio ao processo de reembolso. Por favor, aguarde pelo menos oito (8) dias \u00fateis a partir da rece\u00e7\u00e3o do artigo para o processamento da sua devolu\u00e7\u00e3o.
\n<\/span>Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on its\u00a0company. We will notify you by email when your return has been processed.<\/p>\n

 <\/p>\n

EXCE\u00c7\u00d5ES<\/strong><\/p>\n

Os produtos seguintes n\u00e3o podem ser devolvidos:
\n<\/span>Produtos em pr\u00e9-venda
\n<\/span>Produtos em stock de fornecedores<\/span><\/p>\n

N\u00e3o podemos oferecer devolu\u00e7\u00f5es de produtos comprados em pr\u00e9-venda ou que estejam em stock de fornecedores, j\u00e1 que cada compra \u00e9 feita \u00fanica e exclusivamente para cada cliente e n\u00e3o pode ser cancelada com o fornecedor.
\n<\/span>Em caso de produtos com defeito, por favor contacte o nosso servi\u00e7o ao cliente nas 48 horas seguintes com as evid\u00eancias necess\u00e1rias. A nossa equipa vai avaliar a situa\u00e7\u00e3o e inform\u00e1-lo como proceder.<\/span><\/p>\n

 <\/p>\n

PERGUNTAS<\/strong><\/p>\n

Se tem alguma d\u00favida sobre a pol\u00edtica de devolu\u00e7\u00e3o, por favor contacte-nos em:
\n<\/span>+351 000 000 000 (Only WhatsApp)
\n<\/span>info@ninpon.com<\/span><\/p>","protected":false},"excerpt":{"rendered":"

RETURN You have 14 consecutive days to make the return, counting from the date of receipt of the order. Only products that are in their original packaging, unopened and in perfect condition will be accepted.   RETURN PROCESS Before returning an item, please contact our custom service and we will inform you how to proceed. […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-385","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRefund Policy | Ninpon<\/title>\n<meta name=\"description\" content=\"Read Ninpon\u2019s refund policy for anime and gaming products. 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